We do issue refunds on unused merchandise within 30 days of purchase.
Bikes must be unbuilt, unused, and in their original packaging to be accepted. Any items that do not meet the conditions of our return policy will be shipped back to you at your expense. Returned items are subject to restocking charges. These charges will be deducted from your refunded total, at 20% for bikes, parts & accessories. All returns will be refunded to the original payment method, and will be processed within 1-5 days of receipt. Please allow 1-2 billing cycles for the credit to show up on your statement. We will gladly assist you with defective merchandise. If your item has a suspected manufacturer defect please contact us.